Delivery policy

Last updated 9 November 2026

AnswerInterview is a digital service. There's nothing to ship.

How you receive your purchase

• Your Week Pass or top-up is added to your account immediately after a successful payment, and is ready to use in the Mac app.
• You can see it on your account page.
• The Mac app is downloaded from our website.

If it doesn't appear

Payments are occasionally delayed by the bank. If your time doesn't show within 1 hour, email support@answerinterview.com with your payment ID and we'll fix it.